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These General Conditions of Sale are established between:
Orders will be shipped (if the postal service allows it on the day of payment of the order) to Spain (Peninsular, Baleares, Ceuta, Melilla and Canarias), Germany, Austria, Belgium, Denmark, Slovakia, Slovenia, Finland, France, Gibraltar, Greece, Ireland, Iceland, Italy, Lithuania, Luxembourg, Norway, Netherlands, Portugal, United Kingdom, Sweden, Switzerland, Albania, Armenia, Azerbaijan, Byelorussia, Bosnia and Herzegovina, Bulgaria, Czech Republic, Croatia, Cyprus, Estonia, Faroe Islands, Georgia, Greenland, Guernsey, Hungary, Jersey Island, Latvia, Liechtenstein, Macedonia, Malta, Morocco, Moldova, Monaco, Montenegro, Poland, Romania, Russia, San Marino, Serbia, Turkey, Ukraine, Vatican, Angola, Algeria, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Cameroon, Central African Republic, Chad, Comoros, Republic of Congo, Democratic Republic of Congo, Ivory Coast, Djibouti, Egypt, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Equatorial Guinea, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Mozambique, Namibia, Niger, Nigeria, Rwanda , Santa Elena, Santo Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, South Sudan, Swaziland, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe, United Arab Emirates, Afghanistan, Saudi Arabia, Australia, Bangladesh , Bahrain, Bhutan, Myanmar, Sri Lanka, Cook Islands, South Korea, Fiji, Micronesia, Taiwan, Philippines, Hong Kong, Guam, Indonesia, India, Iraq, Iran, Solomon Islands, Israel, Jordan, Japan, Kyrgyzstan, Cambodia, Kiribati, Qatar, Kuwait, Kazakhstan, Laos, Lebanon, Macau, Mongolia, Malaysia, Marshall Islands, Martinique, Maldives, Nauru, New Caledonia, Brunei, Nepal, Norfolk Island, Vanuatu, Niue, New Zealand, Oman, Paraguay, Pakistan, French Polynesia, Papua New Guinea, Palestinian Territories, Pitcairn, Syria, Reunion, Mariana Islands, American Samoa, Samoa, Singapore, Saint Pierre and Miquelon, French Southern Territories, Tonga, Thailand, Tajikistan, Turkmenistan, East Timor, Tokelau, Uruguay, Tuvalu, Uzbekistan, Vietnam, Wallis and Futuna, Yemen, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Canada, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, United States, South Georgia and the South Sandwich Islands, Grenada, Guadeloupe, Guatemala, French Guiana, Guyana, Haiti, Honduras, Jamaica, Mexico, Montserrat, Nicaragua , Panama, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Vincent and the Grenadines, Saint Lucia, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Venezuela, British Virgin Islands, Islands Virgin of the United States. These conditions are applicable exclusively to consumers, and in no case is allowed the resale of the products purchased. The execution of an order implies the acceptance of these General Conditions of Sale by the CLIENT, as well as any other specified in the order itself. These conditions are valid for natural persons, not merchants, over 18 years and with the legal capacity to contract. The purpose of these General Conditions of Sale is to define the modalities of sale between the CLIENT and LIDIA CROCHET TRICOT, from the execution of the order, delivery and payment, as well as the after-sales service. LIDIA CROCHET TRICOT reserves the possibility of modifying at all times the present general conditions of sale. In case of modifications, the general conditions of sale in force on the day of the client’s order, will apply.
The execution of an order implies acceptance of these General Conditions of Sale by the CUSTOMER, as well as any other stipulated in the order itself.
These conditions are applicable exclusively to consumers, and in no case is allowed the resale of the products purchased. The execution of an order implies the acceptance of these General Conditions of Sale by the CLIENT, as well as any other specified in the order itself. These conditions are valid for natural persons, not merchants, over 18 years and with the legal capacity to contract.
The purpose of these General Conditions of Sale is to define the modalities of sale between the CLIENT and LIDIA CROCHET TRICOT, from the execution of the order, delivery and payment, as well as the after-sales service.
LIDIA CROCHET TRICOT reserves the possibility of modifying at all times the present general conditions of sale. In case of modifications, the general conditions of sale in force on the day of the client’s order, will apply.
The CLIENT can make his order through the following device:
To place your order, the CLIENT must provide the personal data requested by any of the procedures indicated above, unless you already have a customer number.
Once the basket is validated, the CLIENT must choose the address and mode of delivery, and validate the mode of payment, this last stage formalizing the contract of sale with LIDIA CROCHET TRICOT.
The performance by the CLIENT of the order is equivalent to the full and complete acceptance of the prices, the description of the products on sale and the General Conditions of Sale, as well as any other specified in the order itself.
All product orders are subject to availability. In the event of difficulties in the supply of the selected product, LIDIA CROCHET TRICOT will inform the CLIENT within a period not exceeding 7 days. You can also view the status of the articles in the customer space available on lidiacrochettricot.com.
If there are difficulties in the supply of products or if there are no items in stock, LIDIA CROCHET TRICOT will reimburse the CLIENT for any amount that may have been paid.
Lidia Crochet Tricot pays great attention to the information on the essential characteristics of the products through technical descriptions and photographs that illustrate the products (note that colors may vary due to technical reasons and / or tinted changes). All this, is done within the limit of the technique and respecting the best standards of the market.
The CUSTOMER must enter all the necessary shipping information on the website LidiaCrochetTricot.com to ensure proper handling of the shipment.
Once payment is received, the order will be prepared for shipment within 24 working hours (for Spain).
Shipping costs depend on the destination of the parcel and will always be added to the total purchase amount.
LIDIA CROCHET TRICOT can deliver orders – if the postal service allows on the day of payment – to the following destinations:
Spain (mainland, Balearic Islands, Ceuta, Melilla, and Canary Islands), Germany, Austria, Belgium, Denmark, Slovakia, Slovenia, Finland, France, Gibraltar, Greece, Ireland, Iceland, Italy, Lithuania, Luxembourg, Norway, Netherlands, Portugal, United Kingdom, Sweden, Switzerland, Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Czech Republic, Croatia, Cyprus, Estonia, Faroe Islands, Georgia, Greenland, Guernsey, Hungary, Jersey, Latvia, Liechtenstein, North Macedonia, Malta, Monaco, Moldova, Montenegro, Poland, Romania, Russia, San Marino, Serbia, Turkey, Ukraine, Vatican.
Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Cameroon, Central African Republic, Chad, Comoros, Republic of the Congo, Democratic Republic of the Congo, Ivory Coast, Djibouti, Egypt, Eritrea, Eswatini (Swaziland), Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Equatorial Guinea, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Mozambique, Namibia, Niger, Nigeria, Rwanda, Saint Helena, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, South Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe.
Afghanistan, Saudi Arabia, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Myanmar (Burma), Cambodia, China, South Korea, United Arab Emirates, Fiji, Georgia, Guam, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Kyrgyzstan, Kuwait, Laos, Lebanon, Macau, Malaysia, Maldives, Mongolia, Nepal, Oman, Uzbekistan, Pakistan, Philippines, Qatar, Singapore, Sri Lanka, Syria, Tajikistan, Taiwan, Thailand, Timor-Leste, Turkmenistan, Turkey, Vietnam, Yemen.
Australia, Cook Islands, Fiji, Marshall Islands, Micronesia, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Palau, Papua New Guinea, French Polynesia, Solomon Islands, Samoa, American Samoa, Tonga, Tokelau, Tuvalu, Vanuatu, Wallis and Futuna.
Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Canada, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, United States, South Georgia and the South Sandwich Islands, Grenada, Guadeloupe, Guatemala, Guyana, French Guiana, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Saint Lucia, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela, British Virgin Islands, U.S. Virgin Islands.
Deliveries are made according to the country of destination by available carriers: UPS, GLS, Correos, or Mondial Relay (InPost). Shipping costs are based on the weight, value of the order, or delivery method chosen.
The CUSTOMER will receive a tracking number and a link via email to monitor the shipment. This information is also available in the customer account, provided the order was placed while logged in.If the CUSTOMER has an account but placed the order without logging in, the order will be treated as a guest order and will not appear in the account history.
The CUSTOMER will be informed of the parcel’s arrival by email and/or SMS, depending on the contact details provided and the chosen carrier.
For home deliveries, the parcel will be handed over to the CUSTOMER upon presentation of valid identification. In the event of absence, incomplete or inaccessible address, the carrier may leave a delivery notice, attempt a second delivery, or deliver the parcel to a nearby pickup point. The CUSTOMER will be informed of the chosen solution electronically.
Parcels that are not collected within the timeframe communicated by the carrier will be returned to the sender. In this case, shipping costs will remain at the CUSTOMER’s expense, and only the value of the products will be refunded.
Delivery times are provided for reference purposes only and are not guaranteed.
For deliveries outside the European Union, customs duties or import taxes may apply upon arrival in the destination country. The CUSTOMER is responsible for checking with their local customs office.
The times below are business days (excluding weekends and holidays).
Despite the care we take in preparing our parcels, some may unfortunately arrive damaged during transport. To help us handle your claim quickly, please follow the steps below:
Please include:
We will assess the situation together and guide you through the next steps to resolve the issue.
The prices of the articles requested will include the corresponding tax at any time. To each order will be added a fixed expense for the cost of shipping including handling, packaging and shipping from our warehouses. The web page will indicate the additional cost related to this concept. Payment will be made once the order has been confirmed.
The CLIENT can choose between the following modalities of payment:
– Credit card
– Paypal
– Direct Bank Transfer
– Giropay
– IDEAL
– Bancontact
– Sofort Banking
– Apple Pay
– Sequra
It is a FAST and SECURE payment method. We accept payment by credit or debit card (Visa, MasterCard, American Express). Via the secure payment gateway, in which LIDIA CROCHET TRICOT will never have access to the customer’s bank details.
In the purchase process, you will be asked for three data, card number, expiration date and your identification number or CVC2. If your bank works with virtual secure payment platforms, the system will connect to these.
Through the PayPal payment platform, in which the customer makes payment directly from their account, or with a bank card. Lidia Crochet Tricot will never have access to the customer’s bank details. For more information www.paypal.com
A bank transfer will be made for the total amount of the order (including shipping), to the following account:
Beneficiary: LAINE LIDIA CROCHET TRICOT S.L.
IBAN: ES42 2100 2116 8013 0031 6042
BIC: CAIXESBBXXX
It is very important that the order number – Surname and First name (eg 123456 – Clara Sanchez) is indicated in the infos of the bank transfer.
There is a period of 3 working days to order the transfer after the order is placed.
The order will not be considered effective until we confirm the corresponding entry and therefore, the deadlines begin to count from this date. Payments by bank transfer can have a payoff of 1 to 3 days.
Giropay is a very popular payment method for bank transfer in Germany. Used by more than 15,000 across the country, this makes it a reliable means of payment, renowned among German consumers.
iDEAL is the most widely used payment method in the Netherlands. It is possible to make a payment with iDEAL via the 10 largest Dutch banks: ABN AMRO, ASN Bank, Bunq, ING, Knab, Rabobank, SNS Bank, Triodes Bank and van Lanschot.
When paying for your order, you can indicate that you wish to pay by Bancontact. Click on the Bancontact payment button and select your bank. You will then be redirected to your bank where the payment order is ready. Your bank will ask you to complete a series of information and you will authorize the payment. The amount will be immediately transferred from your bank account and we will be informed of the payment of the order.
SOFORT banking is a means of payment available in 8 European countries, its method of payment is based on the principle of bank transfer. Unlike a regular transfer, the consumer only has to verify the payment. Details such as amount and beneficiary are already completed.
Apple Pay is Apple’s own payment method, available in more than 35 countries for all Apple users. It uses the Wallet application, in which a consumer places his payment cards.
The actual payment method therefore depends on the cards that are placed in the Wallet application. Currently, only credit cards are supported. The Wallet app stores all the details and preferences of the various payment cards it holds.
Payment is completed with a fingerprint or face scan. As such, Apple Pay complies with the Strong Customer Authentication (SCA) regulations required by Payment Services Directive 2 (PSD2).
Pay in 3 (split the paiement), free of charge
Split your payment into 3 equal payements at no cost to you. Simple and practical.
One payment per month, immediate and without formalities.
When buying, you only pay the first monthly payment. The remaining balance will be automatically debited from your card, always on the same day of the month in which you made the purchase. And if you can’t pay that day, you can change it free of charge.
Interesting, right? Pay in 3 (split payement) easily with SeQura’s technology platform through which you can finance your purchases with Svea Bank AB as your financial institution. Without formalities, without uploading documents and with immediate approval. Easy, safe and fast.
Financial service provided by Svea Bank AB, SeQura acting as IT service provider.
Flexi
Choose to pay flexibly. You decide, without interest or paying a low fee, and with terms of up to 12 months. Advance payments or change of dates, you have full control over your payments. Clear, transparent fees and immediate approval.
Interesting, right? Make your purchases easily with SeQura’s technology platform through which you can finance your purchases with Svea Bank AB as your financial institution. By filling in only 5 data, without formalities and without downloading documents. Easy, safe and fast.
The CUSTOMER has the right to cancel this contract within 14 calendar days without justification.
The withdrawal period will expire on the 14 calendar days of the day that the CLIENT or a third party indicated by the CLIENT, other than the carrier, acquired the material possession of the goods.
The cancellation period will expire after 14 days from the day the CLIENT, or a third party other than the carrier and designated by him, acquires physical possession of the items/order.
To exercise the right of withdrawal, the CLIENT must inform LIDIA CROCHET TRICOT, by letter to the following address: Laine Lidia Crochet Tricot, Calle del Curtido n ° 27, 46340 Requena, Valencia, Spain or in writing us an email to commandes@lidiacrochettricot.com, his decision to withdraw from the contract by a declaration.
To comply with the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding term expires.
In the event of withdrawal by the CUSTOMER, we will refund all payments received including delivery costs (with the exception of additional costs incurred if the CUSTOMER has chosen a delivery method other than the least expensive standard delivery method offered by us) no later than 14 days from the day on which we are informed of the CLIENT’s decision to withdraw from this contract. We may withhold reimbursement until we have received the goods or the CUSTOMER has provided proof that they have returned the goods, whichever comes first.
We will proceed with this refund using the same payment method used by the CLIENT for the initial transaction. You do not incur any expenses following the refund. If we are unable to manage the refund using the same payment method used by the CUSTOMER, we will proceed with the refund by bank transfer. For this, the client must communicate his banking information to us (IBAN and BIC).
The CUSTOMER must return us the package through a courier, without undue delay and, in any case, within a maximum period of 14 calendar days from the date on which he notifies us of his decision to withdraw from the contract. The deadline will be deemed to have been fulfilled if the goods are returned before the deadline has expired.
Digital items (PDF tutorials) cannot be refunded once downloaded or received by email.
The CLIENT will be responsible for the direct costs of returning the product.
The CUSTOMER will be liable only for the decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.
In case of legal withdrawal, in all cases, we respect all the rights of the CUSTOMER established in accordance with the legislation in force in respect of the refund of the amounts paid.
LIDIA CROCHET TRICOT asks the CUSTOMER to return the item, including its original envelopes, instructions and other documents in case they accompany it, because otherwise the product loses its value and will not be refunded.
In no case will the legal deadlines established for the reimbursement be exceeded.
If the CLIENT has any doubts, he can contact us via email commandes@lidiacrochettricot.com.
LIDIA CROCHET TRICOT informs the CLIENT of the existence of a legal guarantee for the products. In case of lack of conformity by default or error of the article sent, the CLIENT may choose between requiring the replacement or refund of the amount corresponding to the price and shipping costs incurred.
The replacement will be free of charge to the CLIENT and must be made within a reasonable time, from the notification by the CLIENT of the lack of conformity.
If you contract as a consumer and user, we offer guarantees on the products that we commercialize through this website, in the terms legally established for each type of product, thus responding to the lack of conformity of the same that manifests itself within a period of two years from the delivery of the product taking into account the nature of the good marketed and informing of the lack of conformity within two months of being aware of it. It is understood that the products conform to the contract provided that (I) they conform to the description made by us and possess the qualities we have presented on this website, (II) are suitable for the uses ordinarily intended for the products of the same type and (III) present the usual quality and performance of a product of the same type as is reasonably expected. In this sense, if any of the products is not in conformity with the contract, you must inform us.
Our loyalty program allows you to accumulate reward points with every purchase and convert them into discounts on your future orders. 🎉
1️⃣ Create a customer account and log in before placing an order.2️⃣ Earn points with every purchase:
3️⃣ Redeem your points for store credits:
To ensure your points are correctly credited, you must be logged into your account when placing your order.🚨 If you place an order as a guest, points will not be credited to your account.
Accumulated points must be converted into store credits before they can be used. This conversion can be done directly from your account dashboard or on the checkout page.
On the checkout page, you will find two tabs:1️⃣ Convert your loyalty points into store credits 💰2️⃣ Apply your store credits to your order 🛍️
Once converted, your store credits can be instantly applied to your purchase for a discount. Simple, quick, and rewarding! 🎉✨
💡 Need help? Contact us at commandes@lidiacrochettricot.com.
Enjoy your shopping while saving! 🧶💖
All elements of http://lidiacrochettricot.com, which are visual, sound, or video, including the underlying technology, are protected by copyright, trademark or patent.
Comments and suggestions will be well received. Please send such comments and suggestions through our contact form.
The “Lidia Crochet Tricot” tutorials / creations (in any format: PDF, video, etc.) are reserved for personal use and may not be distributed. You can sell the productions from this pattern in limited quantities and by entering the name of the designer:
“Handmade after a pattern by Lidia Crochet Tricot”
We will not be responsible for any breach or delay in the performance of any of the obligations assumed, when it is due to events that are beyond our reasonable control (“Cause of Force Majeure”).
The Causes of Force Majeure will include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and, among others, the following:
It will be understood that the obligations will be suspended during the period in which the Cause of Force Majeure continues, and we will have an extension in the term to fulfill those obligations for a period of time equal to the duration of the Force Majeure. We will use all reasonable means to terminate the Cause of Force Majeure or to find a solution that will enable us to fulfill our obligations despite the Cause of Force Majeure.
The present conditions of Sale constitute the total agreement between the referring parties. In the event that one of the clauses of these conditions is null and void, this will not affect the rest of the conditions.
Current conditions are ruled by Spanish law.
The parties submit, at their option, for the resolution of conflicts and with waiver of any other jurisdiction, to the judges and courts of the user’s domicile.
I have read and agree to the website terms and conditions *
Your personal data will be used to support your experience on this site, to manage access to your account, and for other purposes described in our "Privacy Policy".
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